Privacy Policy

This Privacy Policy explains how Fit Studio processes personal data in connection with tailoring, clothing alterations, garment remodelling, and upcycling services on this website.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy email

[email protected]

Privacy phone

+55 11 96546-9564

Mailing address

Rua Paulo de Frontin, 184, 27123-120, Barra do Piraí

Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.

01 · Collection

Data We Collect

We may collect identification and contact details, project information about garments and requested alterations, communication records, booking details, payment-related information, and technical data such as device and usage information. Where a customer supplies materials or garments for review, we may also process information about their condition, construction, and suitability for the requested work.

The data collected depends on the inquiry, booking, or project stage.

02 · Sources

How We Collect Data

We receive personal data when a person submits an inquiry, books by phone, email, contact form, or workshop visit, shares project details, approves a concept or quote, or communicates during assessment, fitting, collection, or payment. We may also generate internal records from our website, booking tools, and service administration.

Most information comes directly from the customer or from the workshop process.

03 · Cookies

Types of Cookies

Our site may use essential cookies needed for security, page navigation, and form functionality, as well as preference cookies and limited analytics cookies that help us understand site performance. We do not rely on cookies to make automated decisions about customers.

Cookie use is limited to operational and basic analytical purposes.

04 · Controls

Cookie Controls

We use standard cookie controls to support site operation, basic analytics, and preference handling where enabled. Users can manage cookies through their browser settings and, where available, through on-site controls. Disabling certain cookies may affect form submission, session continuity, or saved preferences.

Browser settings can limit non-essential cookies, but some site functions may be affected.

User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of incomplete or inaccurate information, deletion where retention is no longer required, restriction of certain processing, or objection to processing in limited cases. Where consent is used, it may be withdrawn for future processing.

Available rights depend on the legal basis and the type of information involved.

Requests

How to Make a Request

To exercise a privacy right, the requester should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details where needed to protect the privacy of the data subject and to confirm whether the request can be fulfilled under applicable law.

Requests may require identity verification before we act on them.

Data Retention

We retain personal data for the period needed to manage inquiries, assess garments, prepare quotes, carry out approved work, handle collection and payment, and maintain business records. After that, data is deleted, anonymized, or archived where retention is required by law or for legitimate operational needs.

Records are kept only for as long as they are needed for service, accounting, or legal purposes.

Policy Updates

If this policy is updated, the revised version will apply from the stated effective date. Where a change is material, we will use reasonable means to draw attention to it through the website or other customary communication channels. Continued use of the site after an update means the revised policy will govern future processing.

We review this policy when our practices or legal obligations change.

Why We Use Data

We process personal data to respond to inquiries, assess garments and materials, prepare and confirm project scopes and quotes, manage approvals, carry out remodelling or alteration work, arrange collection, process payments, maintain records, operate the website, and meet legal and accounting obligations. We may also use limited data to improve service administration and to communicate about a project in progress.

Processing is limited to the workshop and website functions described here.

Service Providers

We may share personal data with payment processors, communication providers, website and hosting services, and other operational partners that support booking, administration, or recordkeeping. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their role.

Legal Disclosure

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, prevent fraud or misuse, or protect the rights, property, or safety of the business, customers, or others.

Disclosure may be required to comply with law or to protect legitimate interests.